In a video posted on his page on May 12, Heald responded to those questions. He also shared an update on the July grand ...

When it comes to Carnival cruises, you typically must leave your room by 8:30 a.m. If your disembarkation group number hasn’t ...

Carnival Cruise's John Heald clarifies a cabin safety rule about passengers brushing their teeth in the shower ...

Should a cruise line pay for expenses when a pier runner is left behind? Carnival Cruise Line has been asked, but won' be ...

Why does Carnival Cruise Line charge for popcorn? There are two answers and both make better sense for the cruise line.

The cruise line understands cruiser concerns about this ban and wants passengers to know about alternative options available ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do ...

The deadline for a REAL ID, the enhanced drivers’ license and security cards known as STAR ID in Alabama, is May 7. After ...

Following various travel warnings issued by the United States, Carnival Cruise Line Brand Ambassador John Heald shared some wisdom about passengers hoping to go on a cruise who may be apprehensive.

Carnival Cruise Line Brand Ambassador John Heald is regularly tasked with combating bad advice shared on TikTok and other social media platforms as he answers hundreds of cruise passenger ...

Anxiety over the looming Real ID air-travel deadline has spread to the cruise industry, but the major cruise lines' requirements have made Real ID a moot point.