While buy-now-pay-later giant Klarna gains momentum in the world’s largest economy, there are warning signs Americans are ...

Klarna's net losses for the first quarter reached $99 million, almost double the $47 million it lost during the same period a ...

Households owe a record $18.2 trillion in various forms of debt. Many are trying to cut back while leaning on BNPL ...

However, a company spokesperson said they rose because Klarna made more loans, not because the company’s customer base or the economy worsened. Klarna does not charge interest on its short-term ...

Klarna’s customers are having a harder time ... which had required stricter protections around disclosures, customer disputes and refund processing. The rule had been issued as “guidance ...

An in-depth look at the hype and reality around “agentic AI” — the use of AI agents that perform tasks autonomously.

Thousands of startups are building narrow-purpose agents, especially for customer-facing tasks ... recommendations that human staff would struggle to coordinate. Microsoft CEO Satya Nadella ...

I just think it's so critical that you are clear to your customer ... sector's ongoing struggle to find the right balance between technological innovation and human touch. As Klarna readjusts ...