We maintain a Strong Buy on Teleperformance, driven by resilient growth in Specialized Services, AI upside, and the market's ...

This is demonstrated in our annual workplace report, which found the most productive companies are those that use artificial intelligence extensively. The result of this adoption? Widespread job ...

Yuan used an AI avatar of himself via Zoom Clips, the company's asynchronous video creation tool. The clip, which you can see ...

In addition to an economy that’s slowing amid tariff-induced uncertainty, artificial intelligence is threatening entry-level ...

Klarna CEO Sebastian Siemiatkowski said last week that the company has shrunk its workforce by 40% thanks to its investments ...

Microsoft's layoff of 6,000 employees for AI integration sparks debate on AI in the workforce, while Klarna's return to human ...

WHEN THE chief executive of a large tech firm based in San Francisco shares a drink with the bosses of his Fortune 500 ...

Automating jobs isn’t the panacea for all companies, and 55% admit they have made a mistake, a new survey finds.

A recent study indicates that AI's impact on employee pay and hours has been minimal, despite its rapid adoption. While some ...

Discover how AI agents are changing CX—handling complex requests, learning from past chats and responding with human-like nuance.