From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

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Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

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NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to ...

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AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

A California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including ...

One of the strongest advantages behind Mitolyn Support Plus is the brand's emphasis on user satisfaction and responsive ...

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