Artificial intelligence really does make mistakes—sometimes big ones. Last weekend, I put half a dozen emails with details of ...

Technology has often been bad news for blue-collar jobs. Now, white-collar workers could be facing pink slips.

AI has enabled Salesforce to reduce hiring and save millions, but it's using the savings to hire in other areas.

Klarna co-founder and CEO Sebastian Siemiatkowski tells CNN’s Audie Cornish that people using Klarna to DoorDash items like a ...

We maintain a Strong Buy on Teleperformance, driven by resilient growth in Specialized Services, AI upside, and the market's ...

According to Salesforce, the use of AI internally has allowed it to hire fewer engineering and customer service roles.

Both the Klarna and Zoom CEOs have sent their AI doubles to deliver earnings calls. Could the company all-hands soon be led ...

Amodei made his comments during an interview with Axios. He said that AI companies and the government needed to stop ...

NN Group NV is replacing pre-programmed chat bots in client-facing roles with a version that can interact more naturally with humans, further evidence of the continued but uneven roll-out of ...

Klarna's CEO and co-founder, Sebastian Siemiatkowski, has acknowledged that the company's heavy reliance on AI for customer support hasn't gone as p ...

AI isn't even close to coming for everybody's jobs, a frequently cited fear — and it's not exactly making workers more ...