Starlink, owned by Elon Musk, has changed the game in terms of internet accessibility in rural and other underserved areas lacking high-speed broadband infrastructure. It has 2 million US subscribers, and more than 6 million globally.

Users in the U.S. and Europe began experiencing the outage at around 3 p.m. EDT (1900 GMT) Thursday, according to Downdetector, a crowdsourced outage tracker that said as many as 61,000 user reports to the site were made.

The website Down Detector recorded a spike in Starlink user error reports beginning around 3 p.m., with error reports peaking around 3:30 p.m. As of this writing, the number of reports had dropped, but they were still significantly higher than the hours prior to the incident.