News

As BNPL giant Klarna signs on more customers, more could struggle to repay loans in a slowing economy
While buy-now-pay-later giant Klarna gains momentum in the world’s largest economy, there are warning signs Americans are ...
Klarna's losses double as more buy now, pay later customers struggle with loans
Klarna's net losses for the first quarter reached $99 million, almost double the $47 million it lost during the same period a ...
Why are more shoppers struggling to repay ‘buy now, pay later’ loans?
NEW YORK (AP) — More Klarna customers are having trouble repaying their “buy now, pay later” loans, the short-term lender ...
NBC News8d
Buy now, pay never? Some Klarna users struggle to repay loans as U.S. consumer debt rises
Industrywide, BNPL borrowers are increasingly falling behind ... which had required stricter protections around disclosures, customer disputes and refund processing. The rule had been issued ...
New buy now, pay later rules aim to protect shoppers
Lenders will have to carry out affordability checks and shoppers will have faster access to refunds under the plans.
Inc1mon
Buy Now, Pay Later Apps Are Everywhere, but Watch Out for the Pitfalls
“Overall it has been a fine experience, but we have had issues come up on multiple occasions particularly related to customer confusion regarding the charges,” he says of his Shopify BNPL ...
Digital Transactions1mon
COMMENTARY: Why Consumers Love BNPL—And What It Means for Businesses
Studies show that businesses offering BNPL report higher customer satisfaction and loyalty. It’s not just about attracting new shoppers—it’s about creating frictionless experiences that keep them ...
jdpower3mon
More Consumers Using Buy Now Pay Later, J.D. Power Finds
27 Feb. 2025 — Buy Now Pay Later (BNPL) services saw continued growth in the number ... J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products ...